Frequently asked questions.

When will my order ship?

All orders placed are roasted and shipped within 7 days

What does small batch mean?

Small batch coffee roasting means roasting a small amount of coffee beans at a time, typically less than 50 pounds. At Two Dogs Coffee we roast in increments of 5-10lbs at a time. This allows for more precise control over the roasting process, resulting in a more unique and flavorful coffee. Small batch roasting also enables us to experiment with different beans and roasting profiles, creating a more diverse and specialized range of coffee flavors

Is your coffee organic + fair trade?

This is an important question that deserves a thorough answer. Though we don’t prioritize purchasing certification coffees, we do pursue the values behind them by emphasizing ongoing transparency and pursuit of quality with every partner. We seek to grow and maintain relationships that benefit all life in the custody chain - from the producer to the land to employees to you. Though certifications have some benefits, like creating market awareness, they are patchwork in that no certification covers every value, they are expensive for all in the custody chain, and don’t necessarily create the change we seek. We believe in paying producers about 4 times over commodity prices and almost 3 times as much as Fair Trade. 

Organic farming is hard, necessary work, but the fees associated for producers and roasters can be prohibitive and occasionally unrealistic given the risk and difficulty of agriculture. We source coffees from family-owned farms, from people who are proud of the land, air, and water around them and strive to take care of it

How can I get the BEST flavor out of my coffee?

For starters you are on the right track choosing Two Dogs Coffee to begin your coffee journey. Lets get into the nitty gritty. The most important aspect is the coffee beans you use - they should be reasonably fresh (3 days - 4 weeks off-roast ideally) and well-stored. 

Fresh tap water filtered through a basic carbon filter (like a Brita pitcher) is a must. Water that smells like chlorine or off-aromas, or is too “heavy” or distilled won’t produce a very good cup of coffee. We also recommend investing in a quality burr grinder (with reasonably sharp burrs) to ensure a consistently even grind size. Grind size and technique are major factors (outside of quality water and beans) to give a consistent cup of coffee each time.

How should I store my coffee?

Coffee beans stale more quickly when exposed to heat, light, moisture, and oxygen. The best way to avoid these staling factors is to keep your well-sealed Two Dogs Coffee bag in a dark, slightly cooler than room temperature place like a pantry or cupboard. Two Dogs Coffee bags have a de-gassing valve for added freshness and are resealable, which we highly encourage after each use.

Though the refrigerator is cool in temperature, we do not recommend it for storage as humidity levels tend to fluctuate and off-aromas are rampant. Between taking the coffee out of the fridge and putting it back in, as well as humidity changes from opening the door and internal defrosting cycles, your coffee will age quickly.

The freezer method is an interesting option, but there is a catch. If you store coffee beans in an airtight container in the freezer, their flavor freezes in time and will taste basically the same when you take them out. The catch is that if you freeze coffee, then take it out, then refreeze it, the coffee’s cell walls break down due to the formation of ice crystals. This results in quick flavor degradation upon removal from the freezer. Interestingly, you can grind and brew coffee beans right out of the freezer. They will actually grind up more evenly in this frozen state than at room temperature! You may want to raise your water temperature to compensate however

Does grind size matter?

Yes, grind size matters. The core idea is that finer grinds extract more quickly and will therefore taste bitter more quickly. Coarser grinds extract slower and as a result, will take longer to get out of the sour stage. Extraction always happens in order: sour flavors first, sweet second, and bitter third. If your brew tastes sour, fine up one or more notches. If your brew tastes bitter, coarsen up one or more notches. 

  • Very Fine like a Powdered Sugar for Espresso

  • Fine like Soft Sand for Moka Pot (Stovetop Espresso)

  • Fine-Medium like Fine Sand for Aeropress

  • Medium-Fine like Table Salt for Cone-shaped Pour Overs

  • Medium like Beach Sand for Flat + Wedge-shaped Pour Overs  

  • Medium-Coarse like Rough Sand for Auto-Drippers

  • Coarse like Sea Salt for Cold Brew

  • Very Coarse like Kosher Salt for French Press